Incident Summary

Multiple Services Down in Victoria

Service:
Internet, Voice, Data Centre
Category:
Incident
Status:
Resolved
ETR:
 

Description

Multiple Services Down in Victoria. Services have come back up.
Investigation for the root cause is ongoing.
If issue still ongoing, please contact the Vocus Support Centre on 1800 262 663 or support@vocus.com.au.

Status Updates

3/06/2019 13:32 AWST
Multiple Services Down in Victoria. Services have come back up.
Investigation for the root cause is ongoing.
If issue still ongoing, please contact the Vocus Support Centre on 1800 262 663 or support@vocus.com.au.

3/06/2019 14:32 AWST
Vocus Incident 20655285 - Please be aware that a secondary event has occurred at the Data Centre and service interruptions will have been experienced. IPTel services may have experienced call drops and loss of registrations. Vocus continue to investigate the issue. Please contact Vocus Support on 1800 262 663 or support@vocus.com.au if you require assistance.

3/06/2019 15:37 AWST
20655285 - Please be aware that services have restored and Vocus continue to investigate root cause.
Vocus also advise that some voice calls on the IPTel network were impacted during the outage.
Please contact the Vocus Support Centre on 1800 262 663 or support@vocus.com.au if you require any further assistance.

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